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Terms Of Service

Terms Of Service

1. Acceptance of Terms

By using the services provided by Manage My Site, you agree to these Terms of Service and any updates or modifications that may occur over time.

2. Services Provided

We offer WordPress website management services, which may include but are not limited to:

  • Backups and performance checks

  • Plugin, theme, and core updates

  • Security monitoring and malware scans

  • Basic content edits (based on plan)

  • Support via email, tickets, chat, or video calls

3. Account & Access

You are responsible for providing and maintaining secure access to your WordPress site. We will use secure credential transmission and storage processes to manage your site.

4. Billing & Payments

  • Subscriptions are billed monthly or annually.

  • By subscribing, you authorize recurring billing via your chosen payment method.

  • You may cancel at any time, but we do not provide refunds beyond our 30-day money-back guarantee.

5. Refund Policy

If you experience a major issue within the first 30 days of service, you may be eligible for a full refund. After 30 days, all payments are non-refundable.

6. Client Responsibilities

  • Provide accurate and timely information when requested

  • Avoid using illegal, pirated, or harmful plugins/themes

  • Inform us before major changes that may affect the site’s performance

7. Acceptable Use

You agree not to use our services for unlawful purposes, distribute malware, or engage in activity that could damage the site or service platform.

8. Intellectual Property

All content created by Manage My Site for your website remains your property. Our tools, scripts, and backend systems remain the intellectual property of our company.

9. Termination

We reserve the right to terminate services for abuse, illegal activity, or violations of these terms, with or without notice.

10. Limitation of Liability

We are not liable for damages arising from misuse, third-party failures, or issues beyond our control. Maximum liability is limited to the total fees paid during the past 3 months.

11. Changes to Terms

We may revise these terms as needed. Continued use of the service constitutes acceptance of the new terms.

For questions, contact us at support@managemysite.io.

Effective date: April 14, 2025